Giải SGK, SBT Unit 9. Consumer society English Discovery

1. Read three people's answers to an online survey about shopping. Answer the questions below.

(Đọc câu trả lời của ba người trong cuộc khảo sát trực tuyến về mua sắm. Trả lời các câu hỏi dưới đây.)

1. Who doesn't have enough money to buy lots of clothes? 

(Ai không có đủ tiền để mua nhiều quần áo?)

2. Who avoids shopping for clothes? 

(Ai tránh mua sắm quần áo?)

3. Who is willing to pay more for the right kind of clothes? 

(Ai sẵn sàng trả nhiều hơn cho loại quần áo phù hợp?)

2 Complete WORD STORE 9A on page 103 with the highlighted words in the survey. Write the Vietnamese translation next to the words. 

(Hoàn thành WORD STORE 9A trên trang 103 với các từ được đánh dấu trong cuộc khảo sát. Viết bản dịch tiếng Việt bên cạnh các từ.)

3 Complete WORD STORE 9B on page 103 with the underlined words in the survey. Write the Vietnamese translation next to the words.

(Hoàn thành WORD STORE 9B trên trang 103 với các từ được gạch chân trong bản khảo sát. Viết bản dịch tiếng Việt bên cạnh các từ.)

4. Choose the correct word. In pairs, ask and answer the questions. 

(Chọn từ đúng. Theo cặp, hỏi và trả lời các câu hỏi.)

1. Have you ever gone/ looked window shopping? How often? 

2. When do shops usually offer / have a sale in your country? 

3. When did you last buy something in / on special offer? 

1. Read the text about Fairtrade. Why is it good for farmers? 

(Đọc văn bản về Thương mại công bằng. Tại sao nó lại tốt cho người nông dân?)

Many of the products we buy in supermarkets are grown by farmers in developing countries. But farmers aren't paid enough to make a living. 

So the idea of "fair trade' has been around for many years. When you see the FAIRTRADE mark on a product, you know that the farmers have been paid a fair price for their crops. 

In 1997, many organisations from different countries came together and one international Fairtrade organisation was formed. So far, the lives of approximately seven million people in developing countries have been improved by Fairtrade. 

2. Read the GRAMMAR FOCUS. Complete the examples in the table using the passive forms in blue in the text in Exercise 1. 

(Đọc NGỮ PHÁP TRỌNG TÂM. Hoàn thành các ví dụ trong bảng bằng cách sử dụng các dạng bị động có màu xanh lam trong văn bản ở Bài tập 1.)

GRAMMAR FOCUS

The Passive 

You use passive forms when it isn't important (or you don't know) who performed the action. Passive verbs have the same tenses as active verbs. 

The Passive: be + past participle

Present Simple

Active

People don’t pay farmers enough.

Passive

Farmers ______enough.

Pass Simple 

Active 

In 1997, some body formed one international Fairtrade organisation.

Passive

In 1997, one international Fairtrade organisation____ 

Present Perfect

Active

Fairtrade has improved the lives of approximately seven million people in developing countries

Passive 

The lives of approximately Seven million people in developing countries ____ by Fairtrade

3. Choose the correct form of the verb. 

(Chọn dạng đúng của động từ.)

Chocolate & Fairtrade 

Last year, more than one billion kilos of chocolate (1) ate/ were eaten around the world. Chocolate (2) makes / is made from the cacao plant. However, many cacao farmers (3) don't earn/ aren't earned enough money and (4) can't afford / can't be afforded food, medicine or clean water. In Africa, a typical cacao grower (5) pays / is paid less than a dollar a day. Now, Fairtrade is helping farmers to get fair prices. Farming organisations (6) have set up/ have been set up in African countries and the extra money (7) invests / is invested in projects such as drinking water. 

4. Complete the passive sentences with the Present Simple, Past Simple or Present Perfect form of the verbs in brackets. 

(Hoàn thành các câu bị động ở dạng Hiện tại Đơn, Quá khứ Đơn hoặc Hiện tại Hoàn thành của các động từ trong ngoặc.)

1. My house was built (build) more than fifty years ago. 

2. My name ____(not pronounce) the same in English. 

3. My shoes ____(make) in Italy. 

4. This school ____(open) in the 1990s. 

5. I ____(never / stop) by the police. 

6. Fairtrade products____ (not sell) in my country. 

5. Rewrite the sentences in Exercise 4 to make them true for you. Then make questions and ask your partner. 

(Viết lại các câu trong Bài tập 4 để chúng đúng với bạn. Sau đó, đặt câu hỏi và hỏi bạn của bạn.)

1. Was your house built more than fifty  years ago? 

1 Work in pairs. Answer the questions. 

(Làm việc theo cặp. Trả lời các câu hỏi.)

1. Have you ever given or received presents like the ones in the photos? 

(Bạn đã bao giờ tặng hoặc nhận những món quà như trong ảnh chưa?)

2. What is the present you like best? 

(Món quà mà bạn thích nhất là gì?)

4 Work in pairs. Ask and answer about a special present you gave someone. 

(Làm việc theo cặp. Hỏi và trả lời về một món quà đặc biệt mà bạn đã tặng cho ai đó.)

1 Who was it for? (Nó dành cho ai?)

2 What was the occasion? (Đó là dịp gì?)

3 What was the present? (Món quà là gì?)

4 What was special about it? (Điều gì đặc biệt về nó?)

PRONUNCIATION FOCUS: SILENT LETTERS AND INTONATION 

Phát âm trọng âm: Âm câm và ngữ điệu

5 Listen to the words and identify the silent letter in each case. 

(Nghe các từ và xác định chữ cái câm trong mỗi trường hợp.)

1 receipt 

   psychology          

2 write     

    wrong                 

3 debt     

   doubt

4 island       

   aisle 

5 know       

   knife                  

6 listen       

   castle 

6. Listen and tick (v) the correct intonation. Then listen again and repeat. 

(Nghe và đánh dấu (v) vào ngữ điệu đúng. Hãy nghe và nhắc lại.)

1 What do you think if you receive perfume as a gift? 

A rising                                    

B falling

2 You are interested in designer clothes, aren't you? 

A rising                                     

B falling 

3 Would you like to go window shopping with me today? 

A rising                                     

B falling 

4 Do you like clothes that last for ages? 

A rising                                     

B falling 

1 Work in pairs. Ask and answer the following questions. 

(Làm việc theo cặp. Hỏi và trả lời các câu hỏi sau.)

1 Have you ever bought a brand? 

(Bạn đã từng mua đồ hiệu chưa?)

2 If yes, what did you buy and how much was it? 

(Nếu có, bạn đã mua gì và giá bao nhiêu?)

2 Read the text and decide whether the writer likes branded products or not? Why? 

(Đọc văn bản và quyết định xem người viết có thích sản phẩm có thương hiệu hay không? Tại sao?)

There are various reasons why people buy brands, but there are three main reasons. Personal preference and the wish to show off are the first and second reasons. Some people like branded goods as the brand makes them feel better about themselves. For example, they like wearing branded clothes as it gives them more confidence in life. Some teenage girls are even obsessed with brands. They believe that they look trendy and cool in branded clothes, so they often save their money for brands. Some people buy brands because they think the product looks better, and they are happy about that. Some people buy brands simply because they want others to know about their wealth. 

The third reason is quality. Many people buy brands because they want to be free from worries. Branded products are often of better quality than no-name products. Information of the product is often clear and reliable. The service that comes with the product is often good. If there is any problem, the product can be replaced or repaired or the customer can receive a refund. The brand item may be expensive, but it can give you a peace of mind. When buying things, I often consider the quality of the product, the reputation of the product, and any past experiences with the product. This makes it easier for me to decide whether to buy a brand or a no-name product. 

3 Read the text again and choose the correct option for each question. 

(Đọc lại văn bản và chọn phương án đúng cho mỗi câu hỏi.)

1 Why do people buy brands? 

A. because they like wearing branded clothes. 

B. because they like the quality of the products. 

C. because they want to show off. 

D. All the above options are correct. 

2 Why are teenage girls obsessed with brands? 

A. because they have a lot of money. 

B. because they like the quality of the products. 

C. because they want to look fashionable. 

D. because their parents often buy them branded clothes. 

3 When a branded product has problem, you can 

A. ask for your money back 

B. ask for a replacement 

C. ask for another product 

D. Both A and B are correct. 

4 Work in groups. Discuss the following question. 

(Làm việc theo nhóm. Thảo luận câu hỏi sau.)

Do you think branded products are better than no-name products? Why? 

(Bạn có nghĩ rằng sản phẩm có thương hiệu tốt hơn sản phẩm không có tên tuổi? Tại sao?)

1. Read the text. Which of the underlined nouns are countable and which are uncountable? 

(Đọc văn bản. Danh từ gạch chân nào đếm được và danh từ nào không đếm được?)

Do you have too many pairs of shoes? How many pairs do you need? Most people have a few pairs of trainers, some smart shoes, a pair of boots and some sandals. But can you imagine living without any shoes at all? 

A lot of children around the world were growing up without any shoes. Their parents don't have much money to buy shoes. We can donate to help these people to buy shoes. 

2. Read the GRAMMAR FOCUS. Complete  the rules using countable and uncountable. 

(Đọc NGỮ PHÁP TRỌNG TÂM. Hoàn thành các quy tắc bằng cách sử dụng đếm được và không đếm được.)

 GRAMMAR FOCUS

 Quantifiers 

You can use different expressions to talk about quantity: 

• With 1 ____nouns you use: very few / a few / too many / How many?. 

• With 2 ____nouns you use: very little / a little / too much / How much?. 

• With both 3 _____and 4 _____nouns you use: 

any / some / a lot of / lots of

Note: We usually use a few, a little or some in affirmative sentences and many, much or any in negative sentences and questions. 

3. Choose the correct option.

(Chọn phương án đúng.)

1 Some people have a little / a few pairs of shoes. 

2 Much / Many children don't have any / much shoes. 

3 A pair of shoes can make many / a lot of  difference to a child as they protect children's feet. 

4 Very few / little schools allow children to attend classes without shoes. 

4 Work in pairs. Ask and answer about your friend's typical day. Use How much ...? or How many ...? and the activities in the box below. 

(Làm việc theo cặp. Hỏi và trả lời về một ngày điển hình của bạn bè. Sử dụng Bao nhiêu ...? hoặc Có bao nhiêu ...? và các hoạt động trong hộp bên dưới.)

watch / television (xem / truyền hình)                                   

spend / time online (dành / thời gian trực tuyến)

do / exercise (tập / thể dục)                                          

spend / money (tiêu / tiền)

listen to / music (nghe / nhạc)                                      

get / sleep (đi / ngủ)

A: How much bread do you eat? 

(Bạn ăn bao nhiêu bánh mì?)

B: Lots. How about you? 

(Rất nhiều. Còn bạn thì sao?)

A: Very little. I don't like bread. 

(Rất ít. Tôi không thích bánh mì.)

1. Discuss the questions. 

(Thảo luận các câu hỏi.)

1. Are there any street markets near you? 

(Có chợ đường phố nào gần bạn không?)

2. What kind of things can you buy there? 

(Bạn có thể mua những thứ gì ở đó?)

3. When did you last go there and what did you buy?

(Lần cuối cùng bạn đến đó là khi nào và bạn đã mua những gì?)

3. Read the LANGUAGE FOCUS. Choose an appropriate indefinite pronoun to replace the underlined phrases in sentences 1-6.

(Đọc NGÔN NGỮ TRỌNG TÂM.Chọn một đại từ không xác định thích hợp để thay thế các cụm từ được gạch chân trong câu 1-6.)

1. I know I put my bag down in a place in this shop. 

(Tôi biết tôi đã đặt túi xách của mình xuống một nơi nào đó trong cửa hàng này.)

2. There is not one item of clothes in this shop that fits me! 

(Không có một món quần áo nào trong cửa hàng này phù hợp với tôi!)

3. All the things I wanted to buy cost a fortune. 

(Tất cả mọi thứ tôi muốn mua đều tốn một gia tài.)

4. Not one of the shop assistants offered to help. 

(Không ai trong số các trợ lý cửa hàng đề nghị giúp đỡ.)

5. My girlfriend says she hasn't got one single thing to wear. 

(Bạn gái của tôi nói rằng cô ấy không có một thứ gì đó để mặc.)

6. Not one of the people knew who I was. 

(Không ai biết tôi là ai.)

4. USE OF ENGLISH. Write a new sentence, using the words in brackets without changing the meaning of the given sentence. 

(SỬ DỤNG TIẾNG ANH. Viết một câu mới, sử dụng các từ trong ngoặc mà không làm thay đổi nghĩa của câu đã cho.)

1. There is nothing to see here. (anything) 

2. There wasn't anybody to talk to. (nobody) 

3. I met a person who knows you. (somebody) 

4. Is there a quiet place where we can talk? (anywhere) 

5. I wanted some flip-flops but there weren't any in stock. (none) 

6. We all know what you're thinking. (everyone) 

 5. Work in groups of three. Use the following  questions to ask your friends and fill the answers into the table.

(Làm việc theo nhóm ba người. Sử dụng các câu hỏi sau để hỏi bạn bè của bạn và điền câu trả lời vào bảng.)

1. Tick (✓) any problems that you and your family have had when buying something. Then tell your partner. 

(Đánh dấu (✓) bất kỳ vấn đề nào mà bạn và gia đình bạn gặp phải khi mua thứ gì đó. Sau đó nói với bạn của bạn.)

2. Read the email on the right. Which tips in the WRITING FOCUS does the email follow? Underline the examples of formal language in the email. 

(Đọc email ở bên phải. Email tuân theo những mẹo nào trong phần VIẾT TRỌNG TÂM? Gạch chân các ví dụ về ngôn ngữ trang trọng trong email.)

Dear Sir or Madam, 

I am writing to complain about the service provided by your company. 

I bought a pair of headphones (Model: SA DIV-RED) from your website on 3rd March and paid for them online. They arrived the next day. However, when I tried them, they did not work. I returned them to you on 5th March and you exchanged them for a new pair. 

Unfortunately, the second pair were the wrong model, so I emailed you again and returned them one more time. I received a third pair of headphones from you today. When I unpacked them, I found they were damaged.

I am very disappointed with your service. I would be grateful if you could send me a full refund for the headphones and the postage costs. 

Yours faithfully, 

R. Barker 

3. Read the LANGUAGE FOCUS. Complete the examples with words and phrases in the email. 

(Đọc TRỌNG TÂM NGÔN NGỮ. Hoàn thành các ví dụ với các từ và cụm từ trong email.)

4 Rewrite the following paragraph to make it more formal. Use the LANGUAGE FOCUS to help you. 

(Viết lại đoạn văn sau để làm cho nó trang trọng hơn. Sử dụng NGÔN NGỮ TRỌNG TÂM để giúp bạn.)

CUSTOMER 

I'm so upset. A couple of weeks ago, I got a suit from you to wear to a wedding but it was too small. You swapped it for a bigger size, but it's the wrong colour and the zip doesn't work on the trousers. I've sent them back because it's too late for the wedding. I want all my money back, including the cost of sending them back to you. 

=> I am very disappointed with .... 

WRITING TIME 

5 Do the writing task. Use the ideas in the LANGUAGE FOCUS to help you. 

(Làm nhiệm vụ viết. Sử dụng các ý tưởng trong NGÔN NGỮ TRỌNG TÂM để giúp bạn.)

You've bought a pair of shoes from a shop on a website and you are not happy. Write a formal email of complaint to the owner of the shop. You should: 

(Bạn đã mua một đôi giày từ một cửa hàng trên một trang web và bạn không hài lòng. Viết một email chính thức khiếu nại cho chủ cửa hàng. Bạn nên)

- include the reasons for your complaint

(bao gồm các lý do cho khiếu nại của bạn)

- describe what you bought and when 

(mô tả những gì bạn đã mua và khi nào)

- explain the problems with the product 

(giải thích các vấn đề với sản phẩm)

- explain how you expect the company to solve the problem

(giải thích cách bạn mong đợi công ty giải quyết vấn đề)

1. Work in pairs. Discuss which shops you would go in to buy the items on the shopping list. 

(Làm việc theo cặp. Thảo luận về những cửa hàng bạn sẽ đến để mua các mặt hàng trong danh sách mua sắm.)

a. a birthday cake (1 một cái bánh sinh nhật)

b. sheets of A4 paper (giấy A4)

c. perfumes (nước hoa)

d. some aspirin (một ít thuốc giảm đau)

e. bananas (chuối)

f. shoelaces (for trainers) (dây giày thể thao)

3. Complete the sentences in the SPEAKING FOCUS with the words in the box. Then listen to the dialogue again and check. 

(Hoàn thành các câu trong phần NÓI TRỌNG TÂM với các từ trong hộp. Sau đó nghe lại đoạn hội thoại và kiểm tra.)

SPEAKING FOCUS

Asking for advice 

- Do you mind if (1) __________

- What do you think I should do? 

- What do you suggest? 

- Have you got any ideas? 

- Do you think I should ...? 

Giving advice: possible suggestions 

- I think (2) _____ buy perfumes. 

- Have you thought about (3) _____  her dressing table or bathroom? 

- It's generally a good idea to ... 

- If I were you I would ... 

Responding positively

- (4) __________ 

- I think you're right - I'll do that! 

- Yes, that might help.  

- (5) _____ Thanks for your advice. 

Responding negatively 

- No, I don't think so. 

- I don't think that would help. 

- I don't think that's the solution, but thanks anyway. 

- I've already tried that, but thank you for the suggestion. 

4. Fill in the blanks with should and shouldn't. 

(Điền vào chỗ trống với should và shouldn't.)

1. What kind of present _____ I buy for my mum on her birthday? 

2. I think you _____buy this purse because it is very expensive. 

3. I'm thinking whether I  _____buy a bunch of flowers for my girlfriend today. 

4. I think you  _____buy this pullover. You look smart in it. 

5. Sometimes we _____ buy new items when they're on special offer. We may not need them in the future.

5. Work in pairs. Student A chooses one item to buy from the list in Exercise 1 and asks Student B for some advice. Student B gives advice. 

(Làm việc theo cặp. Học sinh A chọn một món đồ cần mua từ danh sách ở Bài tập 1 và hỏi học sinh B một số lời khuyên. Sinh viên B đưa ra lời khuyên.)

1. Choose the odd one out in each group. 

(Chọn một từ khác trong mỗi nhóm.)

1. bracelet, tablet, game console, designer clothes 

2. scruffy, cotton, wool, silk 

3. smart, fashionable, original, wool 

4. butcher's, stationer's, baker's, greengrocer's 

2. Choose the correct answer. 

(Chọn câu trả lời đúng.)

1. 'How ________ tablets do you own?' 'Just one.' 

A. any 

B. few 

C. much 

D. many 

2. There are ________ people in the queue. It's too long to wait. 

A. a lot of 

B. lots 

C. a little 

D. lot 

3. 'I'm so hungry.' 'I have ________ biscuits in my bag. Would you like one?' 

A. very little 

B. a few 

C. too much 

D. any 

4. I think there is ________ advertising on TV. I can't stand it. 

A. too many 

B. lot of 

C. too much 

D. a little 

5. _______ homework do you get every day? 

A. How 

B. How long 

C. How many 

D. How much 

6. She's got____ money to buy designer clothes, so she often goes window shopping. 

A. very little 

B. too many 

C. very few

D. any 

3 Choose the correct answer. 

(Chọn câu trả lời đúng.)

1. There ___supermarkets in my neighbourhood. 

A. is little 

B. aren't much 

C. are few 

2. If you don't have_____ money, you can look for a name jacket. 

A. much 

B. many 

C. any 

3. We need to find_____ to buy food. 

A. somewhere 

B. anywhere 

C. everywhere 

4. _____of their debtors have returned the money yet. 

A. No one 

B. None 

C. Anyone 

5. The T-shirt didn't fit my brother, so I sent it back and asked for a _____.

A. receipt 

B. refund 

C. bonus 

4. Read the text and choose the correct answer. 

(Đọc văn bản và chọn câu trả lời đúng.)

Mystery shopping - a type of market research 

Kara, 19, a university student, has an unusual part-time job. She works as a mystery shopper. What does she do? One day she buys a pair of glasses at (1)______, another day she has a meal in a restaurant. She looks like an average customer, but after the visit, she writes a report about the place and sends it to the company's office. This is how the shops or restaurants get information about their goods or services and whether (2)_____ is not satisfied. 

'It's the perfect job for me', explains Kara, 'Going shopping has always been my hobby but I don't have (3)______money to buy what I like. With this job, I can have a free meal in an elegant restaurant or get some designer clothes. Mystery shopping also gives me (4)______interesting to do at weekends and during my lunch hours.

Market Force, the company which employs people like Kara, says: 'Mystery shoppers (5)_____ once a month. To make sure that our employees are honest and reliable, we sometimes send (6)_____shoppers to the same place.' 

WRITING 

5. You bought a new school bag but when you came home, you found a hole inside the bag. The shop assistant said it was water-proof, but the school items inside the bag got wet after the rain. Write a letter of complaint (120–150 words) to the shop manager and ask for a refund. 

(Bạn đã mua một chiếc cặp mới nhưng khi về nhà, bạn thấy bên trong cặp có một lỗ thủng. Người phụ trách cửa hàng cho biết nó có khả năng chống nước, nhưng các đồ dùng học tập bên trong cặp bị ướt sau cơn mưa. Viết một lá thư khiếu nại (120–150 từ) cho người quản lý cửa hàng và yêu cầu hoàn lại tiền.)

1. Complete the sentences with the words from the box. There are two extra items.

(Hoàn thành các câu với các từ trong hộp. Có thêm hai từ .)

bank            clothes shop              department store 

florist's         health centre            jeweller's 

pet shop       sports shop 

1. Oh no! I've forgotten it's Mother's Day. I'll have to go to the _________and buy some flowers. 

2. Where can I buy new shoes, a book, and a board game for my little sister? Oh,I know. At the ________. They sell everything there. 

3. Ms. Nhung bought those beautiful gold earrings in the_________ on Lê Duẩn Street. 

4. Most people buy clothes from a ________ now because they have a lot of choice and low prices. 

5. Hoa's mum is a doctor and she works in the ________ on Lê Đức Thọ Street. 

6. We haven't got much cat food. I'll get some in the _________on the way home tonight.

2. Choose the correct word. 

(Chọn từ đúng.)

1. There's a great charity shop / greengrocer's/ post office near me that has some nice second-hand clothes. 

2. Amanda and Lan are going to the greengrocer's / butcher's / chemist's to get some headache tablets.

3. My sandals are broken. I need to take them back to the toy shop/shoe shop/ hairdresser's where I bought them.

4. I'd like to work in a baker's / hairdresser's / butcher's - the smell of fresh bread is wonderful!

5. My sister's now a hair stylist for a film company, but she started her career by cleaning the floor in a local hairdresser's / computer shop / supermarket. 

6. Dad's in the baker's / toy shop / butcher's buying some bones for our dog, Muffin.

3. Choose the correct word. 

(Chọn từ đúng.)

1. I'll never understand why people are worth it / go window shopping. Why look at things you can't buy? 

2. We need some fruit. Can you go to the butcher's / greengrocer's and buy some? 

3. My grandma used to run a pet shop/ florist's. She's always loved animals. 

4. These jeans are much too big. They don't fit / suit / go me. 

5. Quang looks very smart / gorgeous today. He has shaved his face, brushed his hair or changed his clothes. Do you know why? 

6. Martin bought wedding rings online, but I think it's much safer to buy them from a well-known supermarket / jeweller's.

1. Complete the sentences with the correct form of the verb be. 

(Hoàn thành các câu với dạng đúng của động từ be.)

1. My dad isn't keen on shopping, but my mum loves it. 

2. We haven't_______ to the new pet shop yet. 

3. Joel went to the newsagent's at 7.00 a.m.,but it _______ open.

4. Trainers_______ so expensive these days. Some of them cost over 500,000 VND. 

5. My sister and I used to love playing 'shop' when we _______ little.

2. Make the active sentences and questions passive. 

(Đặt câu chủ động và câu hỏi bị động.)

1. What language do people speak in the Netherlands? 

What language is spoken in the Netherlands? 

2. Special software protects the computer from viruses.

______________ by special software. 

3. Who wrote The Hobbit? 

Who______________  by? 

4. A few people have seen the Loch Ness Monster since that moment. 

The Loch Ness Monster______________ 

5. A famous chef has just opened a new restaurant.

______________by a famous chef. 

6. We don't sell used books here.

Used books______________ 

7. Did the sports teacher ask you to play in the school football team?

______________by the sports teacher?

3. Complete the text with the active or passive form of the verbs in brackets.

(Hoàn thành bài văn ở dạng chủ động hoặc bị động của các động từ trong ngoặc.)

Today in the UK and the US, over 50% of shopping is paid (pay) for with plastic cards. The idea started in the US in the 1920s. The first cards 1_____(make) of paper and could only be used in a few shops and hotels. Then, in the 1950s, an American businessman called Frank McNamara had dinner at a restaurant one day, but   2_____(not/ have) enough cash to pay for his meal. This  3_____(give) him the idea for the 'Diners Club Card' and the first plastic credit card  4_____ (invent). Since the 1950s, plastic 5_____ (use) to make all credit cards. Today, there are over 1.5 billion credit cards in the US.

4. Choose the correct answer. 

(Chọn câu trả lời đúng)

1. Cigarette smoking__in public places in the UK since 2007. 

A. isn't permitted

B. hasn't permitted

C. hasn't been permitted 

2. On busy days, over 100,000 people____Harrods of London.

A. visited

B. visit 

C. is visited 

3. In 2003, a lottery win of $28.5 million_____by anyone. The money went to the State of California

A. wasn't collected

B. isn't collected

C. hasn't been collected 

4. Last year, millions of unsold sandwiches from shops and cafés____ to homeless people across the UK. 

A. are given

B. were given

C. have been given 

5. The Walton family ______ the world's largest group of shops since it started in 1962. 

A. is owned

B. was owned 

C. has owned 

6._________ in bookshops?

A. Are e-books sold

B. Do e-books sell 

C. Have e-books sold

1. Read the texts. Choose the correct answer. 

(Đọc đoạn văn. Chọn câu trả lời đúng.)

Text 1

The author of the text 

A. discourages readers from going shopping on Boxing Day. 

B. describes the origins and customs connected with Boxing Day. 

C. shares his/her experience in shopping on Boxing Day 

Text 2

The owner of 'Safari' 

A. is worried about her business. 

B. wants to close down her business. 

C. has moved her business recently.

GLOSSARY

(Bảng chú giải)

*to queue (v) – to stand in a line of people waiting to do something, e.g. pay in a shop 

(* to queue (v) - đứng trong một hàng người đang chờ làm điều gì đó, ví dụ: thanh toán trong một cửa hàng)

** to close down(phr v) - if a business closes down, it stops operating permanently

(** to close down (phr v) - nếu một doanh nghiệp đóng cửa, nó sẽ ngừng hoạt động vĩnh viễn)

chain (of shops) (n) - a number of shops (also hotels, cinemas, restaurants, etc.) owned by the same company or person

(chuỗi (cửa hàng) (n) - một số cửa hàng (cũng như khách sạn, rạp chiếu phim, nhà hàng, v.v.) thuộc sở hữu của cùng một công ty hoặc một người)

store (n) - a large shop that sells many different things

(cửa hàng (n) - một cửa hàng lớn bán nhiều thứ khác nhau)

Globalholidays.com

You searched for ‘Boxing Day’

In Britain, Canada, New Zealand, and parts of Australia, the 26th of December is Boxing Day. Originally, this was the day when rich people gave their servants small Christmas gifts, but these days Boxing Day is all about shopping. There are big sales with reductions on everything, and customers spend huge amounts of money. Shops and shopping centres open very early (some of them as early as 5.00 a.m.) and shoppers often start queuing* for bargains in the middle of the night, hours before the sales actually begin.

Saveourcitycenter.net

Share your opinion and help save our city centre 

Safari_23 says: For the last ten years, I have owned a clothes shop called 'Safari' on the main street of our town. About six months ago, a big shopping centre opened just outside the town and since then, business has been bad. Every month fewer customers come into the shop and it is getting harder to make a living. I used to love my job, but standing there all day with hardly any customers is really boring. The little café opposite had to close down** last month. I know that other small businesses on the street are having big problems, too. Some of them have actually moved to the shopping centre recently. I am not sure what the solution is, but I feel sad and angry, and I'm afraid that I will have to close down my shop, too.

 2. Read the texts again. Are statements 1-4 true (T) or false (F)? 

(Đọc lại các văn bản. Câu 1-4 đúng (T) hay sai (F)?)

3. Complete the gaps with underlined opposites from the text. 

(Hoàn thành những chỗ trống với những từ đối lập được gạch chân trong văn bản.)

1. large ⧧    small 

2 finish ⧧    _______

3 save ⧧    _______

4 interesting⧧    _______

1. Is the underlined noun countable (C) or uncountable (U) in these sentences? 

(Danh từ được gạch dưới là đếm được (C) hoặc không đếm được (U) trong những câu sau?)

1. The teacher gave us homework to do over the holidays. It's so unfair.  U

(Giáo viên đã cho chúng tôi bài tập về nhà để làm trong những ngày nghỉ. Thật không công bằng.)

2. It will take time to find the right pair of shoes for the wedding.

(Sẽ mất thời gian để tìm một đôi giày phù hợp cho đám cưới.)

3. Our city has a major problem with traffic and the air pollution it causes.

(Thành phố của chúng tôi có một vấn đề lớn về giao thông và ô nhiễm không khí mà nó gây ra.)

4. Helen caught a very serious disease on holiday. Luckily, she's much better now.

(Helen mắc một căn bệnh rất nghiêm trọng trong kỳ nghỉ. May mắn thay, bây giờ cô ấy đã tốt hơn nhiều.)

5. lan goes to the most expensive school in the city. His grades are not good though.

(Lan đi học ở trường đắt đỏ nhất thành phố. Tuy nhiên điểm của anh ấy không tốt.)

6. I love Thai food because it's hot, tasty and usually very healthy.

(Tôi thích đồ ăn Thái vì nó nóng, ngon và thường rất tốt cho sức khỏe.)

7. We don't get on with the people who live next door. They aren't very friendly.

(Chúng tôi không hòa hợp với những người sống bên cạnh. Họ không thân thiện lắm.)

2. Choose the correct quantifiers to complete the dialogue between a researcher and Lynn.

(Chọn các từ định lượng chính xác để hoàn thành cuộc đối thoại giữa một nhà nghiên cứu và Lynn)

R: Excuse me, may I ask you a few quick questions about your experience in the shopping centre today?

L: Er ... will it take long? 

R: No, not at all. Just (1) a few / a little minutes.

L: OK then. 

R: Thank you. (2) How much / How manyshops did you visit today?

L: Oh, I'm not sure exactly. Certainly (3) too much / too many. My feet hurt

R: Oh, dear. Poor you. I'll write more than 10 on the form then.(4) How much / How many time did you spend in the food zone today? 

L: Oh,(5) very few / very little. I stopped for a cup of coffee, but only for ten minutes

R: OK, thanks. Just one more question, if you don't mind. (6) How much / How many money did you spend today?

L: Only(7) a few / a little. Most of the time I was window shopping.

3. Use not much or not many to make the sentences negative. 

(Sử dụng not much hoặc not many cho câu phủ định.)

1. Frieda has a lot of friends.

Frieda doesn't have many friends.

2. Peter goes to a lot of parties. 

Peter ____________________parties. 

3. Nick and Nancy watch a lot of news. 

Nick and Nancy ____________________ news. 

4. Jenny drinks a lot of juice. 

Jenny ____________________juice. 

5. Edward and Eve write a lot of emails. 

Edward and Eve ____________________emails. 

6. Francis eats a lot of fruit. 

Francis ____________________fruit.

4. Add a before little and few if necessary. 

(Thêm a trước little và few nếu cần thiết.)

1. There is a little milk left, so you don't have to have black coffee. 

2. I have ________ little interest in shopping. I prefer playing football, to be honest. 

3. Leah wasn't going to celebrate her birthday, but then ________ few friends organized a party for her. 

4. There are ________ few shops in the village, so most people travel to the city to do their shopping. 

5. With  ________ little luck, we'll find a bargain in the sales.

5. Choose the correct answer. 

(Chọn câu trả lời đúng.)

1. I don't have _____ time. Can we be very quick in the shop?

A. much

В. some

C. a little 

2. Adam doesn't have __ male friends that like shopping.

A. some

B. many

C. much 

3. On Fridays, Lauren always buys ___ chocolate on the way home from school.

A.much

B. any

C. some 

4. There are  ___ snowboards to choose from. I don't know which one to buy.

A.too much

B. too many

C. not much 

5. ____ people do their shopping online these days.

A. Lots of

B. A little

C. Any 

6. Excuse me, do you have ____ blue T-shirts?

A. a little

B. much

C. any 

7. Jo has ____ birthday money left, but she hasn't decided what to spend it on yet.

A. little

B. a little

C. a few 

8. ____ of my friends actually buy CDs now. I think Lewis is the only one. 

A. Few

B. Little

C. A few

1. Choose the correct word. 

(Chọn từ đúng.)

1. I know my wallet is anywhere/ somewhere / nowhere here. I'm sure it is. 

2. The robbery was frightening, but luckily anyone / no one / someone was hurt. 

3. Hanna hasn't been anywhere / somewhere/ everywhere interesting, but she hopes to visit Thailand one day soon. 

4. There isn't nothing / anything/ something in this box - it's completely empty. Has Tom taken his books and notes yet? 

5. If you are rich, you can go everywhere / somewhere / nowhere in the world. If I had lots of money, I'd go to the Maldives. 

6. Monica has bought you anything/ nothing/ something really nice for your birthday. So, when's the party? 

2. Choose the correct answer.

(Chọn câu trả lời đúng.)

1. Mum: The fridge is empty. Have you eaten_____ ? 

Emma: Yes, because I was really hungry. 

A. anything

B. something

C. everything 

2. Anna: Would you like ______to eat?

Jane: Yes, please. 

A. anything 

B. everything

C. something 

3. Aiden: I was quite bored at the party.

Geoff: Why? Didn't you meet __you know? 

A. somebody 

B. anybody

C. everybody 

4. Theresa: I met __ knows you this morning.

Patrick: Oh yeah? Who was that then? 

A. something that

B. someone who

C. anyone that 

5 Damian: Don't we need to go shopping? 

Jay: You're right. We need to buy__ for dinner tonight. 

A. something to eat 

B. nothing to eat

C. somewhere to eat 

6. Gloria: Am I the first person to arrive? 

Jim: Yes, you are. _____ of the other people are here yet. 

A. No one 

B. None  

C. Anyone

3. Complete the sentences with the words from the box.

(Hoàn thành các câu với các từ trong hộp.)

anybody          anything         everybody           everywhere     nothing           something             somewhere 

1. Would you like something to drink? 

2. The shop was so expensive I didn't buy _________

3 Now I have a car, we can go_________we want to.

4. Does  ________live in that big house? 

5. I'm bored because there's ________ to do. 

6. It looks like the restaurant is closed and ________ has gone home. 

7. The guidebook says there's a cheap hotel ________ close to the train station.

4. Complete the second sentence so it has a similar meaning to the first. Use between two and five words, including the word starting with some-, any, every-, or no-. 

(Hoàn thành câu thứ hai để nó có nghĩa tương tự như câu đầu tiên. Sử dụng từ hai đến năm từ, bao gồm từ bắt đầu bằng some-, any, every-, or no-. )

1. I did nothing interesting at the weekend. 

I didn't do anything interesting at the weekend. 

2. Nobody I know likes spending money. 

I don't ____________ likes spending money. 

3. There's a nice place to eat lunch next to the cinema. 

There's ____________next to the cinema. 

4. Jamie invited all of the people that are here. 

Jamie____________here. 

5. I didn't see a famous person at the party. 

I saw ____________at the party.

1. Match the information to make customer problems. 

(Nối thông tin để đưa ra các vấn đề của khách hàng.) 

1. I bought a watch from your website on 15th June.

2 I ordered a pair of skis from your company 5 days ago. 

3. On 24th November, I booked tickets for the Monster Truck  Show on your website. 

4. Last month, I downloaded your 'free' app Friendtracker.

A. paid for them on the same day, but when I tried to print them, ... 

B. When I checked my phone bill for this month, ... 

C. You promised to send them to me the next day, but …

D. It arrived two days later, but…

a. …I am still waiting for them to  be delivered.

b. ... the system said 'You have not paid yet'. 

c.... I noticed a payment of 3 euros for this 'free' app.

d... when I opened it, it was the wrong colour.

2. Complete the model email with the words from the box. There are two extra words.

(Hoàn thành email mẫu với các từ trong hộp. Có hai từ thừa.)

bought        complain       disappointed faithfully     grateful         refund wrong         sincere          lySir or Madam

Dear (1) Sir or Madam 

I am writing to (2)______about the service provided by your restaurant. I recently organised my seventeenth birthday party at JW's All-American Diner'. I booked a table for ten, but when we arrived, the waitress said there was no reservation. We waited half an hour for a table. When we finally sat down, we were told that the chef was sick that day and we would have to wait at least an hour for our meal. The food arrived after 75 minutes and four out of ten orders were (3)______. My vegetarian friend was given a steak! I am very  (4)______with your service and feel sorry that I chose your restaurant for my birthday party. I would be (6)______if you could send me a (6)______the cost of the meal, or invite my friends and me to one of your other restaurants for a free meal.

Yours (7)________

Kay Jones

3. Tick (✔) the more formal version in each pair of sentences. 

(Đánh dấu (✔) phiên bản trang trọng hơn trong mỗi cặp câu.)

1. a. I didn't expect a pink smartphone.

    b. I did not order a yellow laptop.       ✔

2. a. I got a jigsaw puzzle for my mother.

     b. I bought a cashmere sweater for my sister.

3. a. I returned the broken watch to you.

    b. I sent the broken watch back to you.

4. a. swapped the jeans for a skirt.

   b. l exchanged the phone for a tablet.

5. a. I got the wrong colour.

    b. I received the wrong size.

6. a. I am disappointed with your staff.

   b. I'm angry with your customer service.

7. a. I want all of my money back from you.

    b. I would be grateful if you could send me a full refund.

4.  Put the words into the correct order to make sentences. Decide which sentences are formal (F) and which informal (I). 

(Xếp các từ theo đúng thứ tự để tạo thành câu. Quyết định câu nào là trang trọng (F) và câu nào không trang trọng (I).)

1. buy / did / want / I / to / not / shirt / extra / large / an

I did not want to buy an extra large shirt.   F

2. I / ring / to / gold / buy / wanted / a / wedding

_________________________________

3. work / I / got / when / the / it / didn't/ TV

_________________________________

4. sent / I / back / to / trousers / you / the

_________________________________

5.another/ want/  I / to/ the/ swap / jeans / for / pair.

_________________________________

6. wallet / I / a / blue / instead / received.

_________________________________

5.  Imagine you have received poor service or had a problem with a product you have bought. Tick (✔) the fair requests. 

(Hãy tưởng tượng bạn đã nhận được dịch vụ kém hoặc gặp vấn đề với sản phẩm bạn đã mua. Đánh dấu (✔) các yêu cầu công bằng.)

1. I would like a full refund of the money   ✔

I paid.

2. I would like an apology.

3. I would like to eat for free at your restaurant forever.

4. I would like you to close your business.      

5. I would like you to send me a new one that works.    

6. I would like you to send me the colour I ordered.      

1. Write the words under each picture.

(Viết các từ dưới mỗi tranh.)

2. Read the radio presenter's interview with Amy. Put the words and phrases 1-4 in the right order.

(Đọc cuộc phỏng vấn của người dẫn chương trình radio với Amy. Đặt các từ và cụm từ 1-4 theo đúng thứ tự.)

Extract from Students' Book recording 19.01 & 9.02

RP: Hello and welcome to Ask the Expert. The topic of today's programme is buying presents, and our expert is psychologist Amy Black. Thanks for joining us this afternoon Amy. 

Amy: You're welcome. I'm pleased to be here. 

RP: Amy, can you tell us (1) presents / at / good / person / sort of / what /is/ choosing what sort of person is good at choosing presents? 

Amy: Well, it's true that (2) buying / really / presents / some / are/ people / good at _________ and some people are really bad, but I don't think it's a question of personality. I think anybody can buy a good present, but they have to do some research ...  (3) presents / are / The best / after a lot of / chosen / thinking.

RP: Do you think women are better than men at buying presents? 

Amy: Well, I suppose women like shopping more than men and this means they don't mind spending hours in shopping centres or online. But as I said, (4) buy / present / can / a good / anybody

3. Replace the underlined words in these sentences with an underlined word from the text in Exercise 2. 

(Thay các từ được gạch dưới trong các câu này bằng một từ được gạch dưới trong bài trong Bài tập 2.)

1. Can we go home now please? We've been in the shopping centre for ages / hours. 

2. 'Shopping Live' on the shopping channel is not a real TV show / _______. It's more like one long advert. 

3. The subject / _________ of the first chapter of the book is the oldest toy shop in the UK. 

4. I don't really want to go shopping, but I guess / _______ we have to buy Lola a birthday present. 

5. Which is nicer - modern furniture or antique furniture? Well, that's a matter / ______ of taste. 

6. We're happy / ______ to say that we've already done all the Christmas shopping and it's only November.

1. Translate the phrases into your own language.

(Dịch các cụm từ sang ngôn ngữ của bạn.)

SPEAKING BANK

Shopping for clothes

Shop assistant 

Can I help you? __________________

Would you like to try it on? __________________

The changing rooms are over there. __________________

How would you like to pay? __________________

Make sure you keep your receipt. __________________

Customer 

Excuse me, I'm looking for a top. __________________

I'm a size 10. __________________

Do you have this in a size 12, please? __________________

I'll take it. __________________

Cash, please./By credit card. __________________

If it doesn't fit, can we get a refund?__________________

Making complaints 

Shop assistant

What's wrong with it? __________________

Do you have your receipt? __________________

We can exchange it for a new one. __________________

Customer 

I bought this dress last week, but the zip doesn't work. __________________

I think it's faulty. / It shrank. / There's a hole in it. / The colour ran.                __________________

I'd like a refund, please.__________________

2. Complete the dialogue in a shop with the missing phrases. The first and last letters are given. 

(Hoàn thành cuộc đối thoại trong một cửa hàng với các cụm từ còn thiếu. Các chữ cái đầu tiên và cuối cùng được đưa ra.)

Harry: Excuse me, I'm looking for a pair of dark blue jeans. 

SA: Sure, we have several different brands. What's (1)s______e are you? 

Harry: I don't really know. I think 32. 

SA: OK ... I'll give you a few different ones to try. The (2) c___ g  r__ s are over there.

Five minutes later... 

SA: Do you like any of those? 

Harry: I like these, but they're a bit too big. Do you have them (3) i____ a  s____e 30, please? 

SA: Yes, we do. Just a moment ... OK, here they are. 

Harry: Thanks ... 

SA: ... Are they better?

 Harry: Yeah, I think (4) I'll t ___e them. You

know what? If I buy them and my girlfriend doesn't like them, (5) can I get a r____d? 

SA: Yes, for 28 days you can. Make sure you keep your (6) r___t . 

Harry: Great. How much are they? 

SA: They're f 99.99. (7) H___w would you like to p___ y ? 

Harry: What?! A hundred pounds for a pair of jeans?! Er ... look, I'm sorry, I have - a to to now. Maybe I'll ... er ... come back for them later, OK?

3. Choose the correct word.

(Chọn từ đúng)

1. What's wrong to / for / with it? 

2. Do you have / get / keep your receipt? 

3. We can exchange it to / for / with a new one. 

4. I bought this last week, but it doesn't / isn't/ hasn't work. 

5. I think it's fault/ faulting / faulty.

6.  I'd / I'm/l like a refund, please.

1. Complete the mini-dialogues with the correct words from the box.

(Hoàn thành các đoạn hội thoại nhỏ với các từ chính xác trong hộp.)

newsagent's                    fit            estate agent's                 suits

Conversation 1

Kim: I saw this advert for an interesting flat. It was in the window of the (1)____ this afternoon when I went to buy my bus ticket and some chocolate. 

Mike: I think it's safer to go to an (2)___when looking for somewhere to live. 

Conversation 2 

Phil: Do you think this jacket (3)___  me? Do I look good in it? 

Ron: I think the style is nice but not the size. It's too big. It doesn't (4)_____you.

2.  Complete the sentences and questions with the correct passive form of the verbs in brackets. 

(Hoàn thành các câu và câu hỏi với dạng bị động đúng của các động từ trong ngoặc.)

1. Kyle wasn't chosen (not/ choose) for the football team. 

2. The app _____(design) by a teenager.

3.  _____(you / give) a present? 

4. I'm sorry, but the house  _____(sell) last week.

5.  _____(the parcel / deliver) this morning? 

6. The students  _____(not/ tell) about the new teacher yet.

3. Find and correct the mistakes. 

(Tìm và sửa chữa những lỗi sai )

1. There are too much things on the menu. I can't decide what to order. many 

2. There is very few milk left. Can you drink black coffee? __________

3. How many snow is there in the mountains at the moment?__________ 

4. Very little people can afford to buy a private island. __________

5. Only few very good friends were invited to her party. __________

6. A lots of the students are sick this week.__________

4. Complete each pair of sentences with the same answer.

(Hoàn thành từng cặp câu với cùng một câu trả lời)

1. Can we__window shopping this week?

We need to __ to the shop to buy some bread. 

A. go    

B. get    

C. be 

2. Mum, I want to go to the toy___ to buy a new game. 

Do they sell tennis rackets in the sports ____near you? 

A. shop

B. sale

C. agent 

3. Unfortunately, I haven't got___time for my hobbies. 

You've put too____sugar in this coffee. It's really sweet. 

A. any

B. few

C. much 

4. Two new cinemas__built in this town last year. 

When____ flat screen TVs invented? 

A. was

B. were

C. are 

5. You look _in that hat. Like a movie star!

It's a(n) __sunny day. Let's go swimming in the sea.

A. good

B. gorgeous

C. original 

6. You're lucky, madam. These are the____pair we have in the shop. 

These jeans are such good quality that they  should___ for ages. 

A. final

B. end

C. last

5. Complete the second sentence so that it has a similar meaning to the first. Use between two and five words, including the word in capitals. 

(Hoàn thành câu thứ hai để nó có nghĩa tương tự như câu đầu tiên. Sử dụng từ hai đến năm từ, kể cả từ viết hoa.)

1. I have got almost no money left. VERY

I have very little money left. 

2. Did we sell the last cashmere jumper to Mr. Smith? WAS 

Do you know if the last__________Mr. Smith? 

3. Today, all of the things on this shelf are half-price. IS 

Today,__________half-price. 

4. I can't find my glasses anywhere. LOOKED

I have __________and still can't find them.

5. There is no cola in the fridge. NOT 

There__________in the fridge. 

6. The bad news is that almost nobody attended the sales. FEW 

The bad news is that____________attended the sales. 

6. Complete the text with the correct form of the words from the box. There are two extra words.

(Hoàn thành văn bản với hình thức chính xác của các từ trong hộp. Có hai từ thừa.)

any                   create             custom            logo           organise            produce           sell                 shop

Who would buy that?

7. Choose the correct answer A-C to replace the underlined part of the sentence. 

(Chọn đáp án đúng A-C để thay thế phần gạch chân của câu.)

1. I'm really hungry because I haven't eaten all day. 

A. I've had anything to eat 

B. I've had something to eat 

C. I've had nothing to eat

2. Sorry, but I've already sold my watch.

A. my watch has already been sold 

B. my watch isn't for sale

C. I'm not selling my watch 

3. Is this shirt available in black?

A. Do you make this shirt 

B. Do you produce this shirt

C. Do you have this shirt 

4 There's a long line of people waiting to buy tickets.

A. checkout

B. queue

C. rise 

5. You look very elegant today. Where are you going?

A. smart

B. fashionable

C. scruffy

6. Why isn't there anybody working at this checkout desk? 

A. is there somebody 

B. is there nobody

C. isn't there nobody 

8.  Complete the text with one word in each gap.

(Hoàn thành văn bản với một từ trong mỗi khoảng trống.)

How to shop and save 

Most people love spending money (1) on clothes. But shopping can be expensive. So here are some tips to help you save money when you go looking to fill up your wardrobe. 

Firstly, always remember that there are a (2)____ of High Street stores that sell clothes that everyone can afford. Plus, they often (3)____sales at the beginning of each new season. This is because when shops have new and more fashionable clothes coming in, they need to sell older items quickly. So, if you want to (4)____up a bargain, this can be the best time. 

Charity shops and other second-hand shops also offer a variety of cheap clothes. Although they don't usually have items (5)____special offer, it's not difficult to find something at a good price. There's an added advantage too - when you buy second-hand clothes, there's a bigger chance you will find something that looks original compared to clothes from the High Street. 

One more way to save money is to buy good quality clothes. Even some expensive designer clothes are not actually very well made. Make sure you buy something that will last. Then, even if it wasn't so cheap to buy, you'll see that the product was (6)____it in the long-term.