Lesson 3
Listening a. Listen to a man calling customer service. Why does he call?b. Now, listen and circle A or B.Reading a. Read the email and answer the questions.b. Read and complete the table.Writing Skill Writing complaint emailsWrite full sentences using the prompts. Use the Writing Skill box to help you.Planning Choose an item from the pictures or your own idea, then make notes in the table.
Writing Now, use your notes to write a complaint email to the store. Remember to follow the model and use
Xem lời giải